Caring For You

Insurance

The Hey Clinic files insurance as a courtesy to our patients. In an attempt to better deter medical identity theft, we require that photo ID and updated insurance cards be presented upon arrival at each visit. All co-payments are expected to be paid at time of service. We accept cash, check and all major credit cards. Please note that some insurance companies do require special authorization to either see a specialist or to go out-of-network.

Below is a listing of insurance plans with which we are currently in-network. This list is subject to change. If you have questions regarding your insurance policy, we ask that you contact your insurance provider prior to the visit. The insurance carrier will have the most up-to-date provider listings including details on narrow networks and how they work.

  • Aetna (except Duke Select & Innovations)
  • Blue Cross Blue Shield (except Blue Medicare, Blue Value, Blue Local and POS)
  • Cigna Healthcare (except Cigna Connect)
  • Wellpath/Coventry Healthcare
  • Great West
  • First Health
  • Medicaid (under the age of 21)
  • Medicare – not replacement/advantage plans
  • United Healthcare (UHC Compass requires authorization)

We are happy to file to out-of-network insurances. If you have benefits for out-of-network services, your services may be applied toward them.

We wish to make your care affordable; therefore, the Hey Clinic offers a self-pay discounted rate of 25% off our regular fees. If you choose this option, the visit will not be filed to your insurance, though you can choose to file the claim yourself.

Unfortunately we do not accept new patients who are currently in open litigation due to motor vehicle accidents, accidental injuries, or workers’ compensation cases.

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